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VI
Vacatia, Inc.
Front Desk Agent
Career Insights for Front Office Assistant
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Based on Colorado data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$39,497 / year median in Colorado
+6% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with professionalism and efficiency. Duties Greet visitors and clients warmly, ensuring a friendly and professional atmosphere at all times Manage multi-line phone systems to handle inquiries, direct calls, and provide information promptly Maintain accurate data entry records using productivity software such as Microsoft Office, Google Workspace, and spreadsheets Organize and file documents efficiently, including medical or dental records if applicable, ensuring confidentiality and compliance Assist with calendar management, scheduling appointments, and coordinating meetings for staff or executives Support office management tasks such as bookkeeping, filing, and inventory tracking using QuickBooks or similar software Provide exceptional customer support through clear communication, phone etiquette, and attentive service Experience Proven clerical or administrative experience in an office environment with a focus on front desk operations Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills Experience handling multi-line phone systems and providing excellent customer service in person or via phone Bilingual abilities are highly valued to serve diverse client needs effectively Familiarity with office management tasks such as calendar coordination, filing systems, and bookkeeping is preferred Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced setting Previous experience as a receptionist in medical or dental offices is advantageous but not required Join us to be the friendly face that keeps our office running smoothly! We value proactive professionals who thrive on delivering top-tier customer service while managing essential administrative functions. This role offers a dynamic environment where your technical proficiency and organizational talents will shine.