Administrative Assistant

These are 10 hour shifts scheduled for 8am-630pm and includes Saturdays.

ABOUT KLARISANA

At Klarisana, we are dedicated to providing personalized mental health care for individuals who have not found success with traditional treatments. Utilizing innovative psychedelic therapies with different forms of ketamine treatment we help our patients understand and integrate their past experiences to foster true healing. We walk side by side with our patients through a personalized journey that allows them to reconnect with their sense of self and a more peaceful and balanced perception of the world around them. Our safe and proven treatments have empowered thousands of people to overcome their challenges and focus on a brighter future and healthier mindset. Excellent customer service skills are required. We are a team of highly-motivated medical professionals and office personnel. Klarisana is one of the oldest and most experienced ketamine providers in the country.

OVERVIEW OF THE POSITION

The Administrative Assistant plays a crucial role in providing comprehensive support to the clinic by assisting the Practice Manager and ensuring smooth administrative operations. This position requires attention to detail, strong organizational skills, and the ability to multitask effectively in a fast-paced environment.

QUALIFICATIONS

High school diploma or general education degree (GED) required Bachelor's Degree or 2-3 years of clerical, secretarial, or office experience Proficient computer skills, including Microsoft Office or GSuite Deescalation skills preferred DUTIES Client Interactions Greet clients and ensure they have a positive experience during their visit to the clinic Answer phones, respond to texts, schedule appointments, and direct calls/messages to the appropriate staff members Administrative Tasks Process medical records and ensure accuracy and confidentiality Manage document uploading, voicemail system, and tasks in our EMR Verify insurance coverage and process insurance claims Fulfill records requests efficiently and maintain organized filing systems Ensure proper documentation of all updates for ease of communication amongst departments Additional duties as assigned Financial Administration Create pay sheets, collect payments from clients, and assist in managing credit/balances due Assist in insurance verification procedures to ensure smooth billing processes Clinic Support Contribute to the opening of the clinic, ensuring overall cleanliness and readiness for patients Collaborate with the clinic team to manage inventory and supplies effectively Assist clinical staff as needed, including escorting patients to restrooms or vehicles

WORK ENVIRONMENT

Office Based and Clinical Setting

TRAVEL REQUIREMENTS

Commuting to and from clinic locations Klarisana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative, at all job levels, of the people we serve.

Job Type:

Full-time Pay:

$20.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Front desk: 2 years (Required) Customer service: 2 years (Required) EHR systems: 1 year (Preferred) Ability to

Commute:

Centennial, CO 80121 (Required)

Work Location:

In person