Administrative Assistant Glastonbury, CT (fully on-site)

Schedule:

Monday-Friday, 8:00 a.m.-4:00 p.m.

Pay Range:

$18-$22/hr, based on experience. Opportunity for raise upon permanent hire We are seeking a professional, reliable Administrative Assistant to serve as the first point of contact for our office. This role is primarily focused on managing a high volume of inbound and outbound phone calls while also providing general administrative support. The ideal candidate has a professional phone presence, the ability to handle challenging callers with composure, and a willingness to assist with administrative tasks as needed.

Responsibilities:

Serve as the primary receptionist, answering and monitoring incoming phone calls. Handle calls professionally, efficiently providing necessary information and concluding calls politely. Assist with status inquiries on older files via phone. Perform general office duties, including retrieving and organizing packages, opening files, digitizing documents, and maintaining office records. Support managers with administrative tasks as assigned. Maintain a professional demeanor when interacting with staff, clients, and external contacts.

Qualifications:

Bachelor's degree plus one year of experience in an administrative role is preferred. Associate's degree plus two years of experience, or high school diploma plus four years of administrative experience acceptable. Strong phone skills and professional communication style. Ability to remain calm and polite with upset callers. Comfortable making outbound calls and following up on pending items. Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite and general office equipment.