Administrative Assistant Employment Type:

Permanent - Full-Time or Part-Time (24 hours/week)

Compensation:

Starting at $25.00 per hour

Location:

Windsor, CT About CERTUSS America CERTUSS America is a leading provider of high-quality steam systems and solutions. As part of the internationally recognized CERTUSS Group, we are committed to delivering innovative products and outstanding customer service throughout North America. We are looking for a motivated, organized, and customer-focused Administrative Assistant to join our growing team in Windsor, Connecticut. Qualifications Proven experience as an Administrative Assistant, Office Administrator, or Virtual Assistant, preferably in a manufacturing or industrial environment Proficiency in Microsoft Office, particularly Excel and PowerPoint, as well as QuickBooks Knowledge of office management systems and administrative procedures Excellent organizational and time management skills, with the ability to prioritize multiple tasks Strong attention to detail and problem-solving abilities Excellent written and verbal communication skills Ability to work independently while collaborating effectively within a team Friendly, professional, positive, and customer-focused attitude Key Responsibilities Prepare quotations, invoices, and reports for the Service Department Answer and direct incoming phone calls Coordinate and schedule appointments and meetings Prepare and reconcile expense reports Arrange business travel and accommodations Receive, process, and ship incoming and outgoing deliveries Assist with warehouse inventory management and inventory counts Prepare meeting agendas and record detailed meeting minutes Prepare and send customer quotations and invoices Monitor outstanding invoices and follow up on customer payments Prepare and distribute emails, letters, memos, forms, and other business correspondence Assist in preparing recurring reports Maintain customer and business contact databases Welcome and assist visitors Serve as the primary point of contact for internal and external customers Support senior management with administrative tasks and coordination Role Overview As an Administrative Assistant, you will support the day-to-day administrative operations of CERTUSS America while working closely with customers, service partners, suppliers, and affiliated businesses to ensure efficient operations and excellent customer service. You will collaborate with the Sales team to support marketing initiatives, customer projects, and corporate partnerships. In addition, you will help strengthen CERTUSS America's network of distributors, service partners, and industry partners to support continued business growth. You will assist in managing company assets, including tools, service vehicles, and spare parts inventory, while supporting customer orders and service operations. Building and maintaining strong customer relationships is an important part of this role, helping to ensure customer satisfaction and long-term business success. You will work closely with the Product Support Manager and collaborate daily with colleagues throughout CERTUSS America as well as with our Service and Sales teams in Germany. Compensation & Benefits Starting pay of $25.00 per hour Permanent full-time or part-time employment Healthcare coverage Paid holidays Paid Time Off (PTO) 10 days of paid vacation during the first year of full-time employment 14 days of paid vacation beginning in the second year of full-time employment Company laptop and IT equipment Comprehensive on-the-job training Friendly, collaborative, and supportive work environment Opportunity to grow within an international company Reporting To Product Support Manager President & CEO Chief Financial Officer (CFO) Join Our Team If you are an organized, proactive, and customer-focused professional looking to join a growing international company, we would love to hear from you. Apply today and become part of the CERTUSS America team! CERTUSS America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Job Type:

Full-time Pay:

$25.00 per hour

Experience:

Office management: 2 years (Preferred)

Work Location:

In person