Front Desk Administrative Assistant Day Program (Human Services | IDD Services)

Front Desk Administrative Assistant - Day Program (Human Services | IDD Services) Washington, DC Job Details Full-time $17.95 - $20.00 an hour 14 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Referral program Qualifications Working with individuals with developmental disabilities Maintaining an organized workspace Electronic health records (EHR) management Inventory management Intake Greeting customers Regulatory compliance Filing Mid-level Administrative experience High school diploma or GED Personnel records management Medical administrative support Calendar management Data entry Organizational skills Clerical experience Productivity software Document management 2 years Healthcare compliance Communication skills

Full Job Description Description:

Now Hiring:

This is a Human Services role supporting a Day Program serving individuals with intellectual and developmental disabilities (IDD). Innovative Day is seeking a Front Desk Administrative Assistant/Office Coordinator to support daily administrative operations in a fast-paced, compliance-driven environment. This position is ideal for someone with experience in administrative support, front desk operations, healthcare administration, human services, office coordination, customer service, scheduling, and documentation management. Key Responsibilities Provide front desk support and greet visitors, staff, and families professionally Perform administrative duties including filing, scheduling, scanning, and data entry Maintain organized records, files, and documentation Track attendance and participant records Assist with intake and discharge paperwork Monitor billing-related documentation for accuracy Maintain staff files and credential tracking Support calendar management and deadlines Assist with office supplies and inventory Communicate with families, providers, and team members Support EHR documentation and compliance tasks

Requirements:

High school diploma or equivalent 2+ years administrative or front desk experience 2+ years experience in human services, healthcare, or IDD Strong organization, multitasking, and communication skills Proficiency in Microsoft Office Ability to maintain confidentiality Qualifications - Preferred Experience in day programs or healthcare settings Experience with EHR systems Experience with compliance tracking and scheduling Regulatory / Compliance Requirements (DC) Must meet DC Department of Health (DOH) requirements Background check and fingerprinting required TB clearance as applicable Support documentation, audits, and compliance tracking Assist with staff credential tracking (CPR/First Aid, trainings) Schedule (In-Person): Full-Time, Monday-Friday, 8:30 AM - 4:30 PM Why Join Innovative Day? Innovative Day is committed to providing high-quality, person-centered services to individuals with disabilities. We are looking for a reliable team member who can help keep our office organized, welcoming, and running smoothly while supporting a mission-driven program. Benefits Medical, Dental, and Vision Insurance HSA and FSA options PTO and Paid Holidays 401(k) Plan Life and Disability Insurance Options EAP Program Professional Development Referral Bonus Program