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Polk County, FL

Office Assistant

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Job Description

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Office Assistant Land Development Starting Salary:
$16.40 Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned.
MAJOR FUNCTION
Front desk reception in Land Development division. Answering a multi-line phone system. Assist customers by receiving information and data and promptly giving routes to staff for appropriate action.
ILLUSTRATIVE DUTIES
Administrative Support
  • Serve as office receptionist as needed, greeting visitors and answering calls in a professional manner.
  • Handles mail duties, including pickup, sorting, date-stamping, distribution, and preparation for outgoing mail.
  • Prepares memorandums, reports, letters, forms, and statements according to established procedures.
  • Maintains and organizes files, project documents, and the file room; prepares files for imaging.
  • Prepare handouts for meetings.
  • Will do various administrative duties around the office for different staff members. Records and Data Management
  • Receives, stamps, and distributes LDC permit applications and construction plans.
  • Posts data and fiscal information into manual records or computer databases.
  • Enters project data and inspector assignments into the DMS; generates monthly reports for supervisors.
  • Verifies and corrects information entered into database systems. Customer Service
  • Responds to public inquiries in person, by phone, and via email, following established procedures.
  • Assists customers with information and data and routes to staff for action.
  • Greets and checks in scheduled customers/applicants for their DRC meeting that is held every Thursday, otherwise stated.

Benefits

  • Dental Insurance