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RURAL HEALTH CARE INC dba Aza Health

Front Office Specialists-(Crescent City Medical)

Entry-Level JobVerifiedNo experience needed

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$36,284 / year median in Florida

+3% projected growth

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Job Description

This is a full time position, Monday-Thursday 8:00 am-6:30 pm.
POSITION SUMMARY
The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Front Office Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.
POSITION RESPONSIBILITIES
 Greet patients in a polite, prompt and helpful manner.  To receive and take accurate telephone messages.  Strong interpersonal communication skills to support team efforts to the organization.  Direct customers to the appropriate resources when necessary.  Assist patients with necessary paperwork as needed.  Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing  Informs appropriate nursing staff of the patient's arrival.  Enters all information and verifies information for billing and records purposes.  Translation  Confirming appointments