Job Description Help for Job Description. Opens a new window. Requirements High School Diploma required; Bachelors degree preferred Minimum of 1 year administrative or office experience Valid Drivers' License Experience with medical billing, scheduling, or mental health services is a plus Experience using Microsoft Outlook, Word, and Excel Communication, organization, and customer service skills Professionalism and care when handling confidential information Flexibility to work occasional extended hours or special events

Responsibilities:

Greet and support families by phone and email as they begin services Guide clients through intake paperwork, scheduling, and account setup Coordinate appointments and help ensure timely access to services Obtain and track insurance authorizations and payment arrangements Communicate approvals and next steps with families, providers, and billing teams Maintain accurate records, reports, and databases Support grant reporting, provider documentation compliance, and community outreach events Always uphold confidentiality, privacy standards, and our organizational values

Benefits:

Live and on demand Professional Development opportunities Medical, Dental, and Vision Plans Paid Holidays, Vacation, Sick, and Personal Time Employee Assistance Program Several Supplemental Insurance Policies 403B Savings Plan Easterseals Cares Wellness Program Compensation $18.00 per hour Full time position working 40 hours per week Work schedule will be Monday through Friday, 8:00 am to 5:00 pm Easterseals Florida is a Drug Free Workplace (DFWP) . Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.