Responsibilities Customer Service:

Answer incoming phone calls, texts, and emails professionally, addressing customer concerns and scheduling service appointments.

Dispatching:

Coordinate and dispatch plumbing technicians to residential and commercial jobs.

Job Tracking:

Maintain technician calendars and job status updates in real-time.

Paperwork & Admin:

Assist with processing invoices, pulling local permits, and managing office files, purchasing, errands (Driver's license & vehicle required) etc… Qualifications Previous administrative, receptionist, or customer service experience (Plumbing or Construction industry experience is a massive plus!) Proficiency with computers, Microsoft Office Suite (Word, Excel), QuickBooks Online and Google Workspace. Proficiency with PC computers. Familiarity with Field Edge dispatching software or other dispatching software is a plus Familiarity with plumbing/field service software is highly preferred. Outstanding phone etiquette and problem-solving skills Experience with Construction Pay Apps preferred

Compensation & Benefits Pay:

Based on experience

Schedule:

Monday to Friday [8:00 AM - 5:00 PM] (No weekends)

Benefits:

Paid Time Off, Paid Holidays, Health Insurance etc…. How to Apply Ready to join a hard-working, local team? Please send your resume and a brief summary of your administrative experience to Paradigm Plumbing Receptionist recp@paradigmplumbing.com .

Benefits:

Health insurance Paid time off

Work Location:

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