Job Overview We are seeking a reliable, organized and personable part-time Office Assistant to support our vacation-rental and real-estate operations on Marco Island. This is an office-based position of approximately 25 hours per week, with the front desk serving as the employee's primary workspace. Previous real estate experience is preferred, but not required. Candidates who hold a Florida real estate license or are interested in becoming licensed are encouraged to apply. Daily office responsibilities will include answering phone calls, responding to guest inquiries and Airbnb messages, assisting with reservations and general office operations, coordinating with and overseeing the housekeeping team, and helping resolve guest or property-related needs. Social-media support will also be an important part of this position. Applicants must have current, hands-on experience using Instagram and Facebook and understand how to create engaging Reels, Stories and carousel posts. The ideal candidate follows current trends, understands audience engagement and platform best practices, and knows how to capture high-quality photo and video content for social media. This includes assisting with content planning, filming, scheduling posts, monitoring engagement and responding to comments and direct messages. Additional responsibilities will include visiting and checking vacation-rental properties, documenting maintenance or housekeeping concerns, restocking supplies when needed, running occasional business errands and assisting with other day-to-day vacation-rental and real-estate tasks. The ideal candidate has a warm, upbeat and outgoing personality and is confident interacting with guests, vendors and team members. We are looking for someone who is ambitious, open to learning, and excited to grow. They should be dependable, professional, highly organized, comfortable taking initiative and able to move easily between office responsibilities, property operations and social-media projects. Reliable transportation is required. Responsibilities Provide front-desk coverage and maintain a welcoming, professional office environment Answer incoming phone calls and respond promptly to guest questions and requests Monitor and respond to Airbnb messages and other vacation-rental inquiries Assist with reservations, guest concerns and daily vacation-rental operations Coordinate with and oversee the housekeeping team to ensure properties are cleaned and prepared on schedule Visit and inspect vacation-rental properties to confirm cleanliness, supplies and overall guest readiness Document and report housekeeping, maintenance or property-related concerns Restock property and office supplies as needed Create and capture high-quality photo and video content for Instagram and Facebook Assist with creating Reels, Stories and carousel posts Follow current social-media trends and identify relevant content opportunities Schedule posts and monitor comments, direct messages and audience engagement Assist with marketing materials and content planning Accompany management to properties, appointments or content shoots as needed Run occasional business-related errands Assist with additional office, vacation-rental and real-estate tasks as needed Provide front-desk coverage and maintain a welcoming, professional office environment.

Experience:

Experience and Qualifications Previous office, administrative, hospitality or customer-service experience preferred Vacation-rental, property-management or Airbnb experience is a plus but not required Current, hands-on experience using Instagram and Facebook is required Familiarity with Reels, Stories, carousel posts, social-media trends and audience engagement Ability to capture attractive, high-quality photo and vertical video content using a smartphone Experience with Canva, CapCut or similar content-creation tools preferred Strong written and verbal communication skills Comfortable answering phones and communicating professionally with guests, property owners, vendors and team members Able to work independently, take initiative and solve routine problems without constant supervision Strong organizational skills and attention to detail Willingness to learn new systems, procedures and aspects of the business Reliable transportation and a valid driver's license required

Pay:

$17.00 - $20.00 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Flexible schedule

Work Location:

In person