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Neuroscience and Spine Associates, P.L.

Medical Check-In/Check-Out

Career Insights for Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$36,284 / year median in Florida

+3% projected growth

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Job Description

Who We Are Neuroscience & Spine Associates (NASA) is a patient-focused multi-specialty group practice specializing in neurology, neurosurgery, orthopedics, and pain management. We offer comprehensive services, including an MRI for diagnostic imaging, physical and occupational therapy, an office-based surgery suite, and a multitude of other services. Our physicians and staff are committed to providing great care to our patients. •NASA is a drug-free workplace, and we do a thorough background check.•
Duties:
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Skills:
Multi-tasking Flexibility Telephone skills Customer service Time management Organization Attention to detail Scheduling Word processing
Professionalism Qualifications:
High school diploma or equivalent. One to two years of medical experience. Has transportation.
Hours Of Operation:
Monday-Friday:
8am-5pm Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance