Job Summary We are seeking a reliable and motivated Office Assistant to support daily office operations. The ideal candidate will have excellent customer service skills, strong organizational abilities, and the ability to take direction from higher management. This role is ideal for someone who is eager to learn, detail-oriented, and comfortable handling a variety of administrative, clerical, and scheduling tasks in a fast-paced office environment. Key Responsibilities Provide friendly, professional customer service via phone, email, and in person Answer and direct incoming calls and take accurate messages Take customer orders and enter information accurately into company systems Book, schedule, and manage appointments , ensuring accuracy and proper follow-up Facilitate and communicate information to the appropriate management and departments in a timely manner Assist with dispatching, scheduling, and coordination as needed Perform general clerical duties including filing, data entry, copying, scanning, and document organization Maintain organized records, files, and office documentation Assist management with administrative and operational tasks as assigned Ensure office areas remain organized and professional Follow company procedures and instructions from higher management Required Skills & Qualifications Strong customer service and communication skills Excellent organizational and time-management abilities Ability to take direction and work well under supervision Willingness to learn job duties and company processes Attention to detail and accuracy Ability to multitask and prioritize responsibilities Basic computer skills (email, data entry, scheduling software, Microsoft Office or similar programs) Professional attitude, reliability, and strong work ethic Preferred Qualifications Previous office and clerical experience Experience with booking and scheduling appointments Experience dispatching Familiarity with office equipment (printers, scanners) Work Environment Office-based position Opportunity for growth and on-the-job learning