Secretary D&M Refrigeration LLC Pompano Beach, FL Job Details Full-time $23.51 - $28.31 an hour 20 hours ago Benefits Health insurance Paid time off Qualifications Phone communication Full Job Description About us D&M Refrigeration is a small commercial refrigeration company based in Pompano Beach. We install, maintain, and repair walk-in coolers and freezers, supermarket racks, ice machines, and HVAC equipment for retail, supermarket, restaurant, and industrial accounts. We also handle a smaller residential A/C book. This is a working shop — short chain of command, real equipment, and customers who need the box cold today. We are hiring an office person who can run the phones, keep the schedule honest, and keep paperwork from piling up so the technicians can stay in the field. Looking for a secretary that wants to grow with the business and help it succeed. The job This is the office seat for a commercial refrigeration company. You are the first voice a store manager hears when a walk-in is down. You take the call, get the facts, get it to the technician, and follow it until the job is closed and billed. Quiet filing-only work is not this job. Key responsibilities Answer the phone and email. Take service calls, PM requests, and parts questions. Get the site, equipment, and problem before you hang up. Schedule and dispatch service and maintenance visits. Keep the tech calendar current. Flag same-day emergencies. Open and close work orders. Document what was wrong, what was done, and parts used. Prepare invoices and follow up on unpaid invoices as directed. Order parts from supply houses when asked. Track what is on order and what has arrived. Coordinate with technicians in the field — texts, calls, addresses, gate codes, store contacts. Light bookkeeping, purchase orders, and weekly paperwork as assigned. Qualifications Reliable. On time. Phone answered. Customer service, dispatch, or trade-shop work. HVAC/R office time is a plus, not required. Clear English on the phone. Spanish is a strong plus for South Florida accounts. Email, Word/Docs, Excel/Sheets. QuickBooks or a dispatch system is a plus. On-site in Pompano Not remote.

Pay:

$23.51 - $28.31 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Health insurance Paid time off

Work Location:

In person