ESSENTIAL RESPONSIBILITIES

May include some or all of the following as applicable) Answers telephones promptly, and assists residents with questions and concerns. Inputs/Processes/Closes work orders as required for landscape, maintenance, irrigation, etc. Tracks resident issues to enable Property Manager to identify major problems or trends. Maintains Association files, mail, binders, and office supply inventory. Creates/posts newsletters and notices. Maintains homeowner roster, database, mail instructions and homeowner files. Assists in review of leases, if applicable, as well as processing of new owner approval and interview packages. Assists residents with account balance inquiries. Ensures all safety precautions and procedures are followed while performing duties. Performs property inspections as directed by Community Association Manager. May be assigned other duties. High school diploma required. An associates degree with concentration in business preferred or equivalent combination of education and experience.

SKILLS, KNOWLEDGE & ABILITIES REQUIRED

Education/Training/Certifications/Licenses:

High school diploma required. An associates degree with concentration in business preferred or equivalent combination of education and experience.

Experience/Knowledge/Abilities:

Must possess strong communication skills and have an administrative background. Two (2) to Three (3) years of related work experience. Strong working knowledge of customer service principles and practices, excellent interpersonal, office management and communications skills.

Computer Literacy:

Intermediate command of computer hardware/software is required; specifically, knowledge of Tops Software, Microsoft Windows, Word, Excel, Power Point and Outlook.

Language requirements:

Multiple language fluency is desirable.

Travel and availability requirements:

May be required to travel for training sessions off-site on an infrequent, ad-hoc basis. May be occasionally required to cover for administrative staff at other communities within a reasonable commuting distance when needed. Ability to work extended hours and weekends on an occasional, on an as needed basis.

Physical Requirements:

Ability to lift up to 20 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature-controlled environment.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

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