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Medical Front Office Assistant
Career Insights for Front Office Assistant
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Scorecard
Based on Florida data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,284 / year median in Florida
+3% projected growth
Job Description
Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from
Day One:
Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100%
Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:
Full time
Shift:
Day (United States of America)
Address:
26823
Tanic Dr City:
Wesley Chapel State:
Florida Postal Code:
33544 Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Other duties as assigned Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters. Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate. Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status. Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy. Establishes patient payment plans as required by department policy. Processes patient referrals accurately and timely.
Knowledge, Skills, and Abilities:
•
N/A Education:
• High School Grad or Equivalent [Required]
Field of Study:
• or equivalent
Work Experience:
• 1+ years related experience [Preferred]
Additional Information:
•
N/A Licenses and Certifications:
•
N/A Physical Requirements:
(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.84 - $25.34 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the
Florida Care Provider Background Screening Clearinghouse :
https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Benefits
- Paid Time Off (PTO)
- Mental Health
- Other Retirement and Savings
- Health Insurance