Biweekly Pay Period:

20.00

Shift :

As Needed Location :

250 3rd

Street NW Winter Haven, FL Pay Rate :

$16.44 Position Summary Handles telephone communications for the HIM Records Imaging department. Functions also include report distribution, and clerical support for the HIM Supervisor, Coordinator and transcriptionists. Shares responsibility for all aspects of patient and team functions. Must identify opportunities for and contribute to the improvement of quality, safety and cost, as well as patient, customer and employee satisfaction.

Position Responsibilities Standard Work:

Advanced Office Clerk (PRN) Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives. Handles telephone requests for various reports, read reports to HIPAA approved individuals and faxes reports as indicated. Answers, screens and routs telephone calls in a professional manner so that minimal interruption of workflow occurs. Answers telephone for the Transcription area and serves as transcription research person to callers including physicians, physician offices, ancillary department, and other clinical staff. Corrects transcribed data within documents by troubleshooting, printing, saving, moving, deleting, updating, transferring files, adding admission/discharge dates, correcting work types, and any other areas identified in a transcribed document. Prepares batches by placing a batch cover sheet on each batch and placing a rubber band around each batch. Create each batch for inpatient, outpatient, and emergency room according to established procedures with 98% accuracy. Retrieves and processes all daily discharged patient records not coded and bill dropped(including thinned portions). Organizes the record in universal chart order, adds correct patient labels, and distributes to appropriate areas. Ensure records are incorporated into the correct medical record. Performs these duties with 97% accuracy. Checks daily discharge report to ensure receipt of all discharged records and follow up on records not received. Verifies that each batch has been prepped appropriately, removing documents that cannot be scanned and removing staples, paper clips etc. Reviews assigned work queue(s) daily and ensures timely processing of all assignments in the queues.

Competencies & Skills Essential:

Basic office skills (typing, filing, data entry, etc.); strong interpersonal skills for interaction with practitioners, patients, families, visitors and coworkers. Basic knowledge of word processing and spreadsheet software. Understanding of billing codes for anatomical pathology procedures

Qualifications & Experience Nonessential:

High School or Equivalent Other information:

Experience Preferred:

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