Residential Services Administrative Specialist University Housing, University of Georgia Athens, GA Job Details Full-time $45,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Filing Mail distribution Problem-solving Contracts Purchasing Full Job Description Interested applicants must apply through the UGA Jobs website here: https://www.ugajobsearch.com/postings/506748

Schedule Information:

Position offers a flexible schedule between the hours of 8 a.m. and 9 p.m. 5 days a week, Job Summary The primary function of this position is to oversee the daily administrative functions for 2 - 3 residence hall desks. This includes supervision and scheduling of student desk staff, key management, distribution of mail and supporting staff in the Residential Programs and Services unit within University Housing. The work involves performance of office duties, which involves a high degree of judgment and initiative, in order to carry out operations within a zone of approximately 3,000 residential students. Responsibilities General Office Functions Perform general office management. Greet, answer phone calls, and take messages from individuals visiting the office. Respond through personal contact with residents, faculty, staff and other stakeholders to resolve problems, answer questions and clarify policy. Manage classroom, meeting room space, vehicle and community resource reservations. Manage and maintain voluminous and complex records and files, some of which are confidential, pertaining to facilities, personnel, fiscal activity, procedures, policies, resources and departmental decisions/activities as required by the records retention policy. Support, communicate, enforce and abide by all university and departmental policies, procedures and regulations. May serve on departmental committee/task force as needed. Support the department in annual endeavors such as, but not limited to, opening and closing the residence halls, as well as summer conferences. Other duties consistent with the purpose of this position as may be assigned. Desk Management Direct management of 2 - 4 residence hall desks with an emphasis on safety, security and customer service. Oversee key management including, but not limited to, regular key audits, resolve key issues as they arise, order and process new keys and maintain accurate key records. Coordinate the daily distribution of mail and packages in adherence with federal, state and university policies. Investigate and resolve package issues as they arise. Perform audits as needed to address issues regarding key and mail processes and follow-up with student staff members as needed. Respond to students, staff and other stakeholders as it relates to keys, mail and general questions or concerns. Be knowledgeable of established protocols designed to guide responses to emergencies and other unexpected events. Supervision/Staff Support Select, train, supervise, and evaluate various student staff positions which may include but are not limited to graduate assistants, student desk staff and summer conference staff. ​ Lead monthly and one-on-one meetings with student desk staff to provide on-going training and address performance concerns. Effectively disseminate important information, policies, procedures and updates during team meetings, ensuring that all team members are well-informed and aligned with priorities. Provide constructive feedback to student desk staff on their performance and achievements and recognize outstanding contributions. Create and manage desk schedules to ensure staffing is available for each assigned desk. Review and approve timecards on a weekly basis and address issues as needed. Work closely with Human Resources to ensure compliance with all federal, state, BOR, and University policies. Billing, Budgetary, and Contract Management Process and maintain billing records for conference services and assigned residential communities weekly. Prepare office supply orders and other purchase requests, mailing/shipping forms, travel request forms, requests for reimbursement, work orders and print requests. Familiarize and communicate contracts for camps and conferences.

Job Type:

Full-time Pay:

$45,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person