Resident Coordinator Confidential Dunwoody, GA Job Details Full-time $23

•$24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Employee discount Qualifications Teamwork Driver's License Bachelor's degree Attention to detail Newsletters (communication methods) Property management Full Job Description Job Overview The Resident Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents. Duties Coordinates all resident functions and activities. Orients residents to the property, as well as assists with utility set up. Develops and publishes property newsletter, which includes planned events, resident services, and advertisements. Provides additional amenities to residents, such as movie rentals, books, and games. Ensures guest suites are in rental condition. Delivers packages to residents and staff and sends package claim reminders. Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Processes work orders for the Maintenance Department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly Maintenance report to verify resident requests are being completed. Supports office staff by providing clerical support, such as answering phone calls, filing, processing property invoices, and processing lease and renewal paperwork, as assigned. Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired. Prepares Incident Reports pertaining specifically to resident issues, in accordance with National Standards. Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention. Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Qualifications Bachelor's degree preferred One to two years' experience Ability to work in a fast-paced, collaborative and results driven environment. Exceptional verbal, written and organizational skills. Excellent attendance is a requirement of the position. Excellent client service orientation. Positive attitude and highest level of professionalism. Organizational/Multi-Task Skills

•Able to allocate one's time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate. Decision Making Skill

•Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change. Valid driver's license Ability to work a flexible schedule, including weekends

Pay:

$23.00

•$24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Parental leave Vision insurance

Work Location:

In person