An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Schedules and maintains calendars for appointments, meetings, and travel. Assists with travel arrangements and expense reporting. Organizes administrative aspects of meetings (agenda, site, food/beverage, technology, documents). Answers and screens calls, greets visitors, provides procedural information, and answers questions related to operational matters. Performs routine to moderately complex word processing and document creation. Make decisions on formatting and layout, editing for accuracy and consistency. Compiles reports, graphics, and statistical data. Creates reports under general instruction and displays data to support needs, including the generation of existing reports. Maintains filing systems and confidential records. Opens, reads, and prioritizes mail, initiating return correspondence as appropriate. Conducts basic research and analysis to support administrative needs. Operates and maintains office equipment; may order supplies as needed. Minimum Job Requirements Education High School Graduate Certification / Registration / License None Required Experience Typically requires 1 year of administrative support experience Knowledge / Skills / Abilities Time management and prioritization. Ability to maintain confidentiality and use discretion. Initiative and independent problem-solving. Effective written and verbal communication. Professional demeanor and customer service orientation. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Organizational and multitasking abilities Diligence and attention to detail. Ability to create and compile simple to moderately complex documents, reports, graphs/charts, and presentations Physical Requirements and Working Conditions Normal office environment; occasional lifting up to 20 lbs. Prolonged periods of sitting, standing, and keyboard use. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
