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CI
Comfort Inn and Suites
Front Desk Agent
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Georgia data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$40,503 / year median in Georgia
-3% projected decline
Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office functioning. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative and communication skills while contributing to a professional and lively workplace. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain organized filing systems, including document management and record keeping Assist with office management duties such as calendar scheduling, appointment setting, and basic administrative support Support customer service efforts by addressing inquiries and providing information clearly and courteously Perform clerical tasks including proofreading documents, managing correspondence, and supporting office operations with technical proficiency Requirements Proven office experience with strong computer literacy including Microsoft Office Suite (Word, Excel) and data entry skills Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Strong communication skills, both verbal and written; bilingual abilities are a plus Experience with multi-line phone systems and phone etiquette is highly desirable Familiarity with QuickBooks or similar accounting software is advantageous Demonstrated customer service skills with a professional demeanor Ability to manage time efficiently, prioritize tasks, and handle confidential information discreetly Previous front desk or administrative experience preferred; personal assistant experience is beneficial Technical proficiency in office management tools such as spreadsheets, filing systems, and productivity software Join us as a Front Desk Agent to be the first point of contact for our organization! Your enthusiasm, organizational talent, and commitment to excellent service will help foster a welcoming environment that leaves a lasting positive impression. This role offers an engaging work atmosphere where your skills can shine while supporting our team's success.