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Fastpak Systems

Service Coordinator

Pay: $50,000–$60,000/yr

Posted: 2 weeks ago

Location: Marietta, GA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Administrative Clerk / Coordinator

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Based on Georgia data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$40,522 / year median in Georgia

+1% projected growth

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Job Description

Job Title:

Service Coordinator -

Packaging Service Department Location:

Marietta, GA Schedule:

Monday - Friday, 8:00 AM to 5:00

PM Employment Type:

Full-Time | On-Site About the

Role:

We are looking for a highly organized and customer-focused Service Coordinator to join our Packaging Service Department. This role is essential in supporting our technicians, ensuring a seamless service experience for our customers, and maintaining the flow of service operations.

Key Responsibilities:

Schedule service technicians and coordinate installation timelines Manage incoming service requests and ensure timely response and resolution Communicate with customers to provide updates and exceptional support Create and process invoices for service tickets accurately and promptly Coordinate equipment shipments and ensure installations are scheduled and completed Maintain and track preventative maintenance programs Source, order, and track parts needed for service calls and installations Review equipment schematics to assist with troubleshooting and part identification Work closely with service and tool technicians to streamline operations and meet deadlines

Qualifications:

Strong computer skills; proficient in MS Office and service management software Ability to read and interpret equipment schematics Excellent organizational and multitasking abilities Outstanding communication and customer service skills Deadline-driven with a proactive mindset Prior experience in a service coordinator or similar role preferred 5-7 years of experience working for a technical company required Technical background required Experience in packaging or related technical industries is a plus

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Service:

1 year (Required) Ability to

Commute:

Marietta, GA 30066 (Required) Ability to

Relocate:

Marietta, GA 30066: Relocate before starting work (Required)

Work Location:

In person