Overview The Financial Aid Coordinator is a key support partner for our Smyrna Campus , serving as the first point of contact for students and internal teams within the Financial Aid department. In this role, you'll provide hands‑on administrative and front‑desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments. This position is ideal for someone who enjoys helping others, thrives in a fast‑paced, service‑oriented environment, and takes pride in accurate, detailed work. If you have experience in financial services or in the banking industry, we encourage you to apply!

What We Offer:

$20-22 per hour

Paid Training Tuition Waiver :

Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off :

Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)

Retirement Matching :

50% match on the first 6% of your contributions after 90 days

Paid Parental Leave :

4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance :

Health, vision, and dental coverage for you and your dependents

Pet Insurance :

Competitive coverage for your furry family members through

ASPCA Health Plan Enrollment :

Eligibility starts first of the month following completing one full month of employment Responsibilities Monitor student traffic for the Financial Aid Department. Answer busy multi-line phone system in a professional manner. Check in new enrollments and create files for them. Enter Data from FAFSAs and other information when presented. Other duties as assigned. Qualifications Education / Experience High school diploma or GED required One year of customer service experience preferred. Previous multi-line telephone experience is a plus. Must be able to work at our Exton, PA campus

• Monday
• Friday 8am
• 5pm Skills Must have excellent organizational skills and be very detail-oriented.

Strong communication skills verbal and written. Excellent interpersonal skills Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment. Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

About Us:

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy! #LI-PW1