Department Assistant

• KRCUI Print Apply  Department Assistant
• KRCUI Salary $21.

61 Hourly Location Kirkwood Regional Center at the University of Iowa, IA Job Type Full-Time Board-Approved Job Number 03025 Division Operations Department Facilities & Security Opening Date 10/05/2026 Description Benefits Questions

JOB GOAL

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY

Under limited supervision, the Department Assistant will perform administrative tasks associated with supporting the everyday operations within KRCUI. As this involves constant contact with administrators, staff, students, and the general public, superior customer service skills will be required. The successful candidate is an individual who demonstrates exemplary attention to detail and the ability to consistently achieve accuracy in all aspects of their work. The typical work schedule for this position will be Monday through Friday from 8 am to 4 pm.

UNIVERSAL CORE COMPETENCIES

Advocate for Continual Improvement

• empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability
• working together with a willingness to take ownership and account for our actions. Champion Service
• anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance
• commitment to excellence even in the face of adversity or delay in achieving success. Lead
• regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES

Oversee front desk processes and support the efficient daily flow and operations of the Main Office. Provide positive and professional customer service to students, faculty, staff, and with frequent interruptions. Greet and check in students/visitors for appointments and walk-in visits. Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person. Perform various office clerical duties including filing, typing, scanning, receiving/distributing bookstore orders, sorting/distributing mail, etc. Assist with troubleshooting and providing support with events including audio visual and presentation needs. Perform other related work duties and responsibilities as assigned.

PERFORMANCE EXPECTATIONS

You are able and willing to provide outstanding customer service and serve as a positive representative of the department and the Operations Division. You are a self-motivated individual with strong time management and organizational skills. You are attentive to detail and able to anticipate the needs of individuals and groups hosting events and meetings, ensuring objectives are met and users experience a high-quality, professional environment. You are flexible and encourage staff, students, and other building users to be adaptable and creative when determining space and facility needs. You work effectively on multiple teams, demonstrate flexibility in your role, and represent the Operations team in a variety of contexts. You welcome diverse perspectives and values; your attitude and decision-making reflect this commitment. You communicate clearly and effectively through both oral and written communication, with strong attention to audience awareness. You possess working knowledge of personal computer applications and demonstrate the ability to learn software related to operations. You aspire to work with individuals of all backgrounds, perspectives, and experiences and actively contribute to an environment that values differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION

Position involves Constant (67-100%) sitting in an office, as well as talking on the telephone and in person, hearing repetitive motion, viewing computer screen and other kinds of close visual work. Frequent (34-66%) walking, standing, and grasping. Occasional (10-33%) reaching, lifting, stooping, kneeling, crouching, pushing, pulling, and exertion of up to 20 pounds.

MINIMUM QUALIFICATIONS

High school diploma or equivalent. At least one year of relevant experience using standard office software and equipment.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS

: Associate's degree or higher. Two years or more of relevant office experience. Relevant experience in higher education, working directly with students, faculty, and staff.

EEO/AA STATEMENT

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572, equity@kirkwood.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582,

Telephone:

(303) 844-5695

FAX:

(303) 844-4303, TDD 800-877-8339

Email:

OCR.Denver@ed.gov .

WHY KIRKWOOD

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled. Kirkwood offers a wide range of employee benefits. Read more about them here ! 01 Do you have a high school diploma or equivalent and at least one year of relevant experience using standard office software and equipment? Yes No Required Question Employer Kirkwood Community College Address 6301 Kirkwood Blvd SW Cedar Rapids, Iowa, 52404 Phone 319-398-5572 Website http://www.kirkwood.edu Apply Please verify your email address Verify Email Job Opportunities Account Privacy Policy Terms Of Use Accessibility Statement Privacy Settings Copyright © 2026 Do not sell my personal information × For California residents, and to the extent NEOGOV sells your personal information as the term "sell" is defined under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information by us to third parties at any time. This setting only applies to registered account holders that have opted-in for an Access Membership. If you wish to opt-out click follow these steps: Log into your Job Seeker Profile Click your name in the upper right-hand corner Select Account Settings Select the Preferences section Click the Edit button next to Access Membership Switch Toggle to off Click Save If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy . If you require further assistance, please email privacy@neogov.com × Accessibility Statement At Governmentjobs.com, Inc. d/b/a NEOGOV, we recognize the importance of making our products and services accessible to all individuals, including those with disabilities, and are continually working to improve the experience for all users. Commitment to Accessibility We are committed to following best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent feasible, however, we do not warrant compliance with these standards or any other accessibility standards. We are continually enhancing our platforms to ensure greater accessibility, and we actively seek out opportunities to improve accessibility features. Ongoing Enhancements Accessibility is an ongoing effort, and we are regularly updating our technology, services, and content to address accessibility barriers. Our team is dedicated to identifying areas for improvement and making enhancements that allow all users, regardless of their abilities, to fully engage with our services. Feedback and Assistance We value feedback from our users. If you encounter any accessibility barriers while using our services or have suggestions on how we can improve, please reach out to us at accessibility@neogov.com. We will make every effort to resolve any concerns and consider alternative options where possible. Thank you for choosing NEOGOV. We remain dedicated to improving accessibility and creating an inclusive experience for all.