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Pella Regional Health Center

OFFICE ASSISTANT - CLINIC

Career Insights for Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$37,355 / year median in Iowa

+5% projected growth

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Job Description

JOB SUMMARY
Clinic Office Assistant is customer service focused; who has critical thinking skills, the ability to problem solve, time management, clear written and spoken communication, good judgment and decision making skills, and is proficient in Microsoft Excel, Outlook, and Word.
JOB SPECIFIC REQUIREMENTS
Minimum knowledge, skills, and abilities:
  • Ability to read and communicate effectively in English.
  • Basic computer knowledge with ability to learn specific computer system.
  • Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date. Not applicable to all office assistance. Requirement varies based on clinic location.
  • Accuracy in clerical skills.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.