Administrative Assistant Peterson's Floors is seeking a detail-oriented, organized, and dependable individual to join our team as an Administrative Assistant. This position plays an important role in keeping our day-to-day office operations running smoothly while also providing excellent customer service to customers visiting our showroom. The ideal candidate is someone who enjoys working behind the scenes to keep things organized, takes pride in accuracy, can manage multiple responsibilities at once, and is comfortable working independently while also being part of a team. This role is a great fit for someone who enjoys both administrative work and interacting with customers. This position will include a variety of administrative, accounting, inventory, customer-service, and showroom responsibilities. Duties will include managing accounts payable and accounts receivable, reviewing and auditing work orders and invoices for accuracy, and maintaining accurate financial and business records. The Administrative Assistant will also be responsible for creating and maintaining inventory records for current and incoming flooring materials, receiving materials into our internal system, and verifying quantities, pricing, freight, and other information. This role will involve communicating with vendors to obtain pricing, product information, invoices, availability, and other necessary documentation, as well as identifying and correcting discrepancies between vendor invoices, purchase orders, and received materials. The Administrative Assistant will also provide customer service in the showroom by welcoming customers, assisting customers who are looking for flooring, helping them select and check out flooring samples, collecting customer and project information, and setting up measurements for both residential and commercial projects. The ability to efficiently communicate with customers who walk into the showroom, understand what they are looking for, and connect them with the appropriate member of our sales team is an important part of this position. Additional responsibilities include processing and coordinating contractor payroll, maintaining accurate information within our business systems, monitoring incoming phone calls and voicemails, and appropriately relaying messages. The Administrative Assistant will monitor leads received through our website and ensure they are followed up with appropriately. This position will also assist with general office and administrative duties, help maintain an organized and professional showroom and office environment, and create social media posts featuring completed flooring projects, new products, samples, and showroom updates. Other administrative tasks and projects may be assigned as needed to support the overall operation of the business.

An ideal candidate will possess:

Excellent attention to detail and a high level of accuracy Strong organizational and time-management skills Ability to prioritize and manage multiple tasks and deadlines Strong written and verbal communication skills Friendly, professional, and confident customer-service skills Ability to efficiently communicate with customers in person, over the phone, and through email Ability to listen to customers, understand their needs, and gather accurate project information Ability to work independently and take ownership of responsibilities Strong problem-solving and follow-through skills Comfort working with numbers, invoices, and financial information Familiarity with G-Suite and Microsoft Office programs Ability to learn and confidently navigate computer-based business and accounting systems Experience with accounts payable, accounts receivable, bookkeeping, payroll, inventory, or office administration is a plus Experience in flooring, construction, retail, or home improvement is helpful, but not required A professional, positive, and team-oriented attitude Willingness to ask questions, learn new systems, and take initiative Ability to remain organized and professional in a fast-paced environment Schedule This is a full-time position with regular hours of Monday-Friday, 8:30 AM-4:00 PM. The administrative team rotates Saturday coverage, with this position working one Saturday approximately every three weeks. Saturday hours are 9:00 AM-1:00 PM. This is a great opportunity for someone looking for a stable position where organization, accuracy, reliability, customer service, and attention to detail are valued. The successful candidate will become an important part of our team and help ensure the many moving pieces of our business stay organized and running efficiently. Peterson's Floors is a family-owned and operated floor covering retailer located in Story City, Iowa. Our store has proudly served Story City, Ames, and the surrounding communities for more than 30 years. We take pride in providing quality flooring products, knowledgeable service, and a welcoming experience for our customers.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 - 44.0 per week

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person