Division:

Youth Development School-based Mental Health\n

Reports To:

Associate Vice President or Senior Program Director\n

Effective Date:

September 2026\n

FLSA:

Part-Time (Monday, Wednesday, and Friday 9am to 5pm); Non-Union Summary\nThe Administrative Assistant (AA) supports the school-based mental health (SBMH) programs by providing administrative coordination across multiple school sites. The AA maintains communication with families regarding health insurance and intake documentation and coordinates with clinicians to ensure timely and confidential exchange of client-related information. This part-time, remote position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities independently to ensure clients are successfully enrolled in our wellness services.

Essential Functions:

Enter, update, and maintain student service data for multiple school sites in the DOE Partners Connect platform\nTrack referrals, intakes, consent forms, and service status across assigned schools\nContact families by phone and/or email to obtain health insurance information and complete administrative follow-up\nCoordinate the distribution, completion, and collection of intake packets and required consent forms\nEnsure families sign and return intake and consent documentation in a timely manner\nCommunicate regularly with clinicians across multiple school sites to receive, clarify, and relay important client and program information\nMaintain organized electronic records in compliance with HIPAA and agency policies\nIdentify missing or incomplete documentation and follow-up with families and staff as needed\nSupport with scheduling, documentation tracking, and general administrative needs of the SBMH clinical team\nParticipate in weekly team meetings\nParticipate in weekly one-on-one supervision with a direct supervisor\nMaintain consistent schedule of 3 days per week for 21 total hours. Days flexible.\nPerform other related duties as assigned

Minimum Qualifications:

Associate s Degree\n1-year minimum prior administrative experience\nProficiency with Microsoft Office\nStrong organizational skills with the ability to manage multiple tasks and deadlines\nExcellent verbal and written communication skills\nAbility to work independently in a remote environment

Qualifications Preferred:

Experience using DOE systems, including Partners Connect\nExperience using DocuSign\nExperience working in mental health or school programs\nBilingual or multilingual skills\nFamiliarity with intake processes and documentation Job Behavioral Expectations Maintain consistent professional attendance, punctuality, and conduct\nCommunicate effectively with staff, partners, and families\nUse data and feedback to inform improvement\nUphold confidentiality and compliance with HIPAA and all agency policies Physical Demands and Work Environment\nThis role requires regular movement between classrooms, offices, and outdoor spaces during program hours. The employee may lift up to 20 pounds and must be able to supervise active youth settings. Work occurs primarily in school environments with standard conditions. The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. 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