Courage to Connect Mental Health Center is an outpatient group practice seeking a full-time Intake Specialist to join our growing organization in our Glenview office. This position will have multiple front end responsibilities and must have a warm, welcoming and energetic manner. We are looking for the right fit to join our office staff team.

Intake Coordinator responsibilities will include:

Greets all clients who enter the practice; set an excellent first impression. Answers incoming calls in a warm and welcoming manner. Respond to emails quickly Maintains neat and orderly reception area and therapy rooms. Handle intake calls and schedules intake/first time appointments for therapy team, psychiatry and psychological testing team. Communicate intake information to new patients; verifying the accuracy of demographics, capture insurance details, portal invite and electronic intake forms and practice information in a timely manner. Enter new client details into our Electronic Medical Record System. Verify client benefits in Electronic Medical Record system and communicate insurance coverage and patient out of pocket responsibility. Process credit card payments and update payment information. Performs administration duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment. Provide Weekly and Monthly Reports to Management Team Manage Marketing duties to external referrals Connect with referral sources in the community Oversee office interns Order supplies for all 5 offices and communicate with site managers office needs

Intake Coordinator Requirements:

Bachelors Degree Required Mental Health Interest 3 years of administration or intake coordinator experience Excellent written and verbal communication skills Professionalism Great organization skills and detail oriented Ability to multi-task in a fast-paced environment; handle high volume of phone calls and emails daily. Comfortable and knowledgeable with computers.

Intake Coordinator Benefits:

Courage to Connect offers our full time employees a competitive compensation package, including: Health Insurance Group Policy Dental, Vision Plans Available 401K with company match Paid Time Off (Holiday & Vacation) Great Team Environment Energetic & Fun office staff and Clinicians Intake Coordinator - Full-time | In-person | M-F |

Glenview Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Experience:

Mental Health:

1 year (Preferred) Appointment scheduling: 1 year (Required) Ability to

Commute:

Glenview, IL 60025 (Required)

Work Location:

In person