Administrative Assistant Gold Coast Produce Gurnee, IL Job Details Full-time $45,000 - $60,000 a year 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Sales support Interpersonal skills Bachelor's degree Attention to detail Organizational skills Full Job Description About Us Gold Coast Produce, Inc. is family-owned business in the produce industry. We are committed to building ongoing relationships with our customers and suppliers while consistently providing fresh, high-quality produce. About the Position Gold Coast Produce brings fresh, high-quality produce to consumers through strong partnerships with both our suppliers and our customers across a wide range of sales channels. As an Administrative Assistant, you'll work closely with our Sales Representatives and cross-functional teams to manage the day-to-day details that keep those relationships running smoothly — and that keep customers happy. Administrative Assistants are essential to our success. You'll operate in a fast-paced environment where priorities can shift quickly based on supply and demand, so success in this role means staying organized, balancing shifting priorities, and keeping a sharp eye for detail even as the day's tasks change. Responsibilities

• Accurately enter and manage sales orders in company platforms, following direction from Sales Representatives/leadership on loading location, price, and customer strategy; follow up on orders and notify Sales Representatives of changes and confirmations.
• Coordinate daily/weekly order management and adjust orders based on supply availability or customer requests.
• Serve as a phone/email point of contact for inquiries on order status, volume, shipment location/ETAs, and delivery/loading changes, including diversions to a different location.
• Communicate and coordinate with cross-functional teams and partners to support and improve processes.
• Regularly review warehouse and sheds in company platform to update addresses, phone numbers, and hours to ensure all information is up to date.
• Compile and research reports for Sales Reps and leadership.
• Track shipments from pickup to dropoff ensuring timely deliveries and temperature guidelines.
• Follow company policies for compiling information for flagging orders
• Supports food safety with organic certification preparation, including requesting food safety and organic documents from vendors.
• Represent the company in an ethical, professional manner in all interactions with co-workers, suppliers, customers, and the business community.
• Provide office administrative support.
• Perform other duties as needed. Candidate Profile
• Bachelor's degree preferred.
• Ability to learn and use internal systems and customer order platforms.
• Proficiency with Microsoft Office (Outlook, Word, Excel), including basic-intermediate Excel skills such as formatting, sorting, filtering, formulas, and pivot tables for reporting.
• Strong verbal and written communication skills, with the ability to communicate needs and requests clearly and with context; solid interpersonal skills and phone etiquette.
• Strong organizational skills and excellent attention to detail.
• Customer service mindset —patience, adaptability, and effective listening.
• Experience in B2B sales, customer service; knowledge of the produce industry a plus.
• Comfortable working in a fast-paced environment with shifting priorities, able to execute on direction given.
• Ability to identify and communicate problems as they arise and anticipate downstream issues from actions taken.

Benefits Pay:

$45,000-$60,000 Medical & Dental Insurance Generous Paid Time Off 401K plan

To Apply:

Please send your resume to

Pay:

$45,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person