Diamond Property Consulting, Inc. | Skokie, IL 60076 | Full-time, in office | Monday to Friday, 7:00 AM to 4:00 PM About us Diamond Property Consulting is a nationwide general contractor. We renovate multifamily, student housing and senior living properties, and we handle maintenance and capital improvement work for owners and management companies across several states. Our offices are in Skokie, Illinois and Sparks, Nevada. The role You are the point of contact between our clients and our field crews. Work orders come to you, you dispatch the right technician, and you stay on it until the job is closed. When a tenant calls with no heat, you are the one who decides what happens next. What you will do

• Take in work orders and service requests, and get the details right the first time
• Dispatch and schedule technicians across Illinois, Michigan and Nevada
• Follow up on every work order until it is closed, with completion notes and photos received
• Communicate with our field crews in Spanish throughout the day
• Keep clients updated on status, and flag delays before they turn into complaints
• Order materials and parts, and confirm delivery
• Escalate urgent, repeat, or client-sensitive issues immediately Requirements
• Fluent Spanish. Our crews speak Spanish and you will be on the phone with them. This is required, not preferred.
• Three years of experience handling work orders, dispatch, or service scheduling
• A valid driver's license
• Able to prioritize on your own when two jobs need the same technician at the same time
• Comfortable in email, spreadsheets and shared folders
• Dependable and punctual, in office five days a week, starting at 7:00 AM Nice to have
• Experience in construction, property management, or a maintenance office
• Experience with work order systems or property management software Benefits 401(k), health insurance, dental insurance, vision insurance, paid time off, referral program, retirement plan.

Work location:

in person, 8109 Central Park Ave, Skokie, IL 60076.

Pay:

$22.50

• $26.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Retirement plan Vision insurance

Experience:

Property maintenance: 2 years (Preferred)

Language:

Spanish (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Skokie, IL 60076 (Required)

Work Location:

In person