Technically Inclined Office/Personal Assistant

About us OneStop Pro Plumbing Heating Cooling & Electric is a family-owned home services company based in Wheaton, IL, serving Chicagoland since 2007. We run a modern, tech-forward operation and we move fast. We're looking for a right-hand assistant to the owner — someone who can help execute on vision, not just check boxes. This is a role for someone who is sharp, organized, comfortable with technology, and genuinely interested in being part of building something. What you'll do Meetings & follow-through Schedule, organize, and facilitate meetings on behalf of the owner Record meeting notes and outcomes, then process them into our AI systems and central knowledge base Turn meeting outcomes into action items — assign, schedule, track, and follow up until closed Maintain running records of decisions, priorities, and projects in our project management system Social media & content scheduling Schedule and publish approved content across our social media platforms (Facebook, Instagram, Google Business Profile) Manage the content approval pipeline — pull job photos from our field app, route through Slack for owner sign-off, then post Assist with drafting captions and post copy using AI tools based on provided guidelines Maintain a consistent posting schedule and flag gaps or bottlenecks in the content pipeline Video production support Help facilitate and organize video creation — scheduling shoots, coordinating logistics, and keeping the pipeline moving Receive raw footage and deliver it to third-party editors — organized, labeled, and with clear direction Track video projects from shoot to final delivery — follow up with editors, manage revisions, confirm deadlines Ensure finished content gets into the right platforms and channels once editing is complete Vision support & execution Take the owner's ideas and initiatives and help turn them into organized, executable plans Input decisions and project notes into our AI tools and central business brain (we use AI heavily — you need to be comfortable here) Coordinate across people and platforms to make sure things actually get done Ordering, admin & office Order and track truck signs, vehicle graphics, uniforms, and branded materials Organize and file scanned documents, receipts, and job paperwork Assist with customer review responses, estimate follow-ups, and day-to-day communications Support basic QuickBooks recordkeeping and help keep financial records current Run local errands as needed (Wheaton/Chicagoland area) Who you are Technically fluent — you pick up new software fast, you're not intimidated by new tools, and you adapt without needing step-by-step instructions every time Comfortable using AI tools daily — ChatGPT, Claude, or similar — for drafting, organizing, and getting things done faster A strong executor — you take a direction and figure out the steps, you don't wait to be told how to get there Detail-oriented and organized — nothing falls through the cracks on your watch Proactive communicator — you surface problems early and keep people informed without being asked Comfortable in a fast-moving small business — priorities shift, and you adjust without losing the thread Access to a vehicle for local errands Bonus points Experience with Housecall Pro, Slack, QuickBooks, or a CRM platform Background in content creation, social media management, or video production coordination Prior experience supporting a business owner or executive in a small business environment Experience in home services, trades, or construction

Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Work Location:

In person