Job Summary:

Comfort Keepers provides non medical home care to seniors. We are seeking an Administrative Assistant/Scheduling Assistant with strong organizational skills, ability to multi task, and excellent customer service ability. Under the general supervision of the

Administrator/General Manager:

receives callers at branch, determines nature of business, and directs callers to destination. Assists with scheduling department, office projects, and other assignments from multi-departments as needed or directed.

Qualifications:

High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience. Requires proficiency of multi-line phone system, word processing and computer skills (Office, Excel, and Power Point). Must possess and demonstrate excellent communication skills as well as positive professional, business image.

Essential Functions:

Operates multi-line telephone console to receive and direct incoming calls, establishes conference calls, and provides general information for callers. Obtains caller's name and arranges for appointment, if necessary, with person called upon. Directs caller to destination, records name, time of call, nature of business, and person called. Greets visitors, determines the nature of their business and directs them to the proper destination or individual. Assist with filing duties and a variety of other clerical duties as necessary. Ensure supplies for caregivers and office are prepared. Monitor Care Connect and ensure employees are clocked in as needed. Create unassigned shifts and document caregiver call offs in notes and caregiver log. Assist Scheduling Manager with phone calls to clients and caregivers as assigned. Schedules shifts and hours by matching caregiver qualifications and availability to clients needs. Fills day to day client schedules and manages triage of client needs. Communicates new assignments and/or schedule changes to caregivers and clients. Processes either manually or via computer, the data necessary to initiate accurate payroll and billing processes. Participates in minimal on-call rotation as assigned. Participates in client case conferences as requested by Scheduling Coordinator. May assist with the input, verification, and release of billing and payroll information as well as the assembly of data for financial reporting purposes This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.

Working Environment:

Office environment.

Position Physical Demands:

Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 10 pounds in weight. Extended time at a computer work screen and on the telephone.

Job Type:

Full-time, 40 hours per week

Benefits:

Health insurance Vision insurance Dental insurance

Vacation PTO:

in addition to national holidays and more 401(k) matching at 4% Profit sharing

Schedule:

9a-5p Monday to

Friday Work Location:

In person

Job Type:

Full-time Pay:

From $41,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person