Serve as receptionist for the office, handling communication with customers, crews, and anyone that visits the office Answer questions or requests from existing and potential customers Refer customers to proper staff member Follow up with customers to ensure proper disposition Input information into CRM and project management software Make reports on potential projects as requested Create scopes on upcoming projects in detail Maintain and update customer files Set and confirm appointments Order permits and arrange inspections as requested
Job Requirements:
Strong skills in and prior work experience with Microsoft Office, Google Docs, and Google Drive Prior work experience with CRM or project management programs Punctual and perfect attendance Excellent interpersonal communication Strong writing and editing skills Ability to multitask and prioritize assignments Ability to work independently Ability to meet deadlines without sacrificing quality Strong skills in filing documents and office organization 3+ years of office secretary/receptionist experience
Responsibilities :
Manage the reception area by greeting visitors, answering phone calls, and directing inquiries to the appropriate person or department. Coordinate the scheduling of meetings and appointments, ensuring all participants are informed of the details in a timely manner. Assist in the preparation of documents, presentations, and reports by formatting and editing content as needed. Perform general clerical duties, such as copying, scanning, and filing documents. Report to Operations Manager Not required but definitely a plus: Knowledge of VOIP phone systems Experience in the construction and remodeling industry Experience in customer service related to office work
Salary:
$720 to $770 per week. Starting compensation based on experience. Pay increases based on satisfactory performance reviews at 180 and 360 days.
Hours:
40 hours per week
In-person/Remote:
This is an in-person position only. Applicants must be able to commute to the office daily.
Initial Benefits:
One week paid vacation each half year. Sick day schedule to be provided.
Job Type:
Full-time Pay:
$720.00 - $770.00 per week
Benefits:
Paid time off
Education:
High school or equivalent (Required)
Experience:
Google Docs:
3 years (Preferred)
Administrative:
3 years (Preferred) CRM software: 3 years (Preferred) Project management software: 3 years (Preferred)