Dental Front Office Assistant Job Summary We are seeking a friendly and organized Dental Front Office Assistant to join our dental team. In this role, you will be the first point of contact for patients, ensuring a positive experience from appointment scheduling to check-out. Your primary responsibilities include providing excellent customer service, use of Eaglesoft practice management system, and supporting the overall efficiency of the dental practice. A flexible attitude and strong communication skills are essential, with the ability to assist as a chairside dental assistant as needed being a valuable bonus. Responsibilities Greet patients warmly and professionally, creating a welcoming environment. Schedule appointments and manage patient flow efficiently using Eaglesoft systems. Verify patient information and update records accurately to ensure smooth operations. Handle patient inquiries, provide information about treatments, and address concerns with professionalism. Collect payments, process insurance claims, and manage billing procedures. Maintain organized front desk operations, including managing correspondence and office supplies. Assist as a chairside dental assistant when necessary to support clinical staff and ensure patient comfort. Uphold all safety protocols and maintain confidentiality of patient information in compliance with privacy regulations. Experience Prior experience in a dental office or healthcare setting is preferred but not required. Strong customer service skills with the ability to communicate effectively with patients and team members. Familiarity with EMR/EHR software is highly desirable. Ability to assist as a chairside dental assistant on occassion is a highly valued. Organized, detail-oriented, and capable of multitasking in a fast-paced environment. This position offers an engaging opportunity to be an integral part of a dedicated dental team while helping patients achieve optimal oral health through excellent service and support.

Pay:

$23.00 - $27.00 per hour Expected hours: 33.0 - 35.0 per week

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person