An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
INCORPORATEDHeadquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
JOB SUMMARY
The Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs. The Administrative Assistant helps ensure smooth operations, professional communication, and an exceptional guest and team member experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary. Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experience
Answer and route incoming calls, emails, and inquiries appropriately
Greet guests and partners and coordinate access as needed
Assist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events
Support event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logistics
Provide administrative support before, during, and after events to ensure seamless execution
Provide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondence
Prepare reports, presentations, agendas, and other business documents as needed
Maintain organized filing systems (electronic and physical) and ensure accuracy of records
Coordinate purchase requests, invoices, and basic expense tracking in accordance with company procedures
Support communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HR
Assist leadership with special projects, operational initiatives, and follow-up actions
Help ensure leadership priorities are executed accurately and on time
Perform other duties as assigned
REQUIRED SKILLS AND ABILITIES
Ability to read, analyze, and interpret standard documentation.
Interpret an extensive variety of instructions, troubleshooting when necessary.
Maintaining a professional working relationship among all team members.
Effective oral and written communication skills.
Works well under pressure in a fast-paced environment.
Able to obtain and maintain a valid Kentucky gaming/racing license
EDUCATION AND EXPERIENCE
High school diploma or equivalent required; associate degree or higher preferred
Minimum of 2 years of administrative, office support, or hospitality experience
Experience in gaming, entertainment, hospitality, or event-driven environments preferred
Strong organizational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Ability to maintain confidentiality and exercise discretion
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The employee is regularly required to sit, speak, hear, use hands, and reach with hands and arms. The employee may frequently be required to stand and walk. Specific vision abilities include close and distance vision, color and depth perception, and peripheral vision. The employee must occasionally lift and/or move up to twenty (20) pounds. The work environment characteristics described here are representative of those encountered by an associate while performing the essential functions of this job. When working in the office, the noise level is moderately quiet. When on the gaming floor, the noise level may be loud, and the employee will possibly be exposed to cigarette smoke on the gaming floor. The physical demands described here are representative of those that must be met by an associate to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CHURCHILL DOWNS INCORPORATED
Churchill Downs Incorporated ("CDI") (
Nasdaq:
CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company's most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
