Order Processing & Office Support Specialist (Dielectric Testing Lab)

Job Summary:

We are seeking a reliable and detail-oriented individual to support daily operations in our dielectric testing lab. This role combines hands-on order processing with general office responsibilities, including customer service, invoicing, and administrative support. The ideal candidate is organized, efficient, and comfortable balancing both physical and clerical tasks.

Key Responsibilities:

Order Processing & Lab Support Stamp, bag, and organize customer orders accurately and efficiently Pull and prepare customer orders for testing and shipment Package completed orders to ensure safe and accurate delivery Maintain organization of order inventory and workflow within the lab Office & Administrative Duties Generate invoices and assist with billing processes Answer incoming phone calls and direct inquiries appropriately Provide professional customer service and maintain positive client relationships Perform filing and general recordkeeping tasks Assist with order tracking and status updates for customers Shipping & Coordination Prepare shipments, including labeling and documentation Coordinate outgoing orders to ensure timely delivery Verify order accuracy prior to shipment

Qualifications:

High school diploma or equivalent required Previous experience in order fulfillment, office administration, or customer service preferred Strong attention to detail and organizational skills Ability to multitask and manage time effectively Basic computer skills (e.g., email, data entry, invoicing systems) Good communication and interpersonal skills

Work Environment:

Combination of office setting and dielectric testing lab environment May require light physical activity such as lifting, packaging, and organizing materials

Pay:

$15.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person