Overview:

Work is performed in service office within the shop of a busy construction equipment dealer operation with communication involving customers, service technicians, parts personnel, vendors, and other branches. Experience in a Dealership service environment is required with heavy/construction equipment dealership experience preferred. Pay will be dependent on experience.

Routine tasks include:

Warranty Submit inspection forms (or electronically process) in a timely manner, as required by manufacturers to the warranty administrator Notify all individuals responsible for performing inspections and ensuring information is provided to warranty administrator Enter warranty claims information on work orders, providing detail as required Service Administration Run and review Open Document report to ensure timely closure of tickets Maintain Paper and Data Files utilizing various PC software applications Input work detail on service invoices Verify time and mileage is accurately recorded on service invoices Obtain purchase orders and service authorizations from customers Communicate with Service Manager to ensure timely closure of service invoices Communicate with Customers as to work progress, payment, explanation of billing Assist new customers in opening account, communicate with Credit Manager Distribute store or corporate initiated communications to service personnel Communicate with central office staff regarding all administrative issues Utilize AS400 system Service, Equipment, POS, Archive, and Manufacturer menus Issue and Track Purchase Orders, Monitor Expenditures Process and Verify Coding on

Completed Purchase Orders Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Administrative:

3 years (Required)

Equipment Dealership:

3 years (Required)

Service and Warranty Administration:

2 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person