Description We are looking for a Property Administrative Assistant to support daily front desk and administrative operations at a residential property in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who enjoys helping residents, managing multiple priorities, and keeping office processes running smoothly in a busy setting. The person in this role will serve as a key point of contact, provide attentive customer service, and handle a range of administrative tasks with accuracy and professionalism.

Responsibilities:

• Process resident rent payments accurately and maintain organized payment records.
• Record maintenance and service requests promptly and ensure details are entered correctly for follow-up.
• Coordinate recertification meetings and resident appointments by managing calendars and confirming schedules with the team.
• Sort and distribute incoming mail in a timely manner to support daily office operations.
• Prepare resident communications, including memos and required notice documents, with attention to detail.
• Print account ledgers, provide lease documents to residents, and follow up to obtain completed signatures when needed.
• Deliver courteous, responsive assistance to residents and visitors while maintaining efficiency in a high-volume front desk environment.
• Keep administrative files, documents, and office activities well organized while adapting to changing priorities throughout the day. Requirements
• Basic office skills, including data entry, document handling, and general administrative support.
• Ability to communicate clearly and respectfully with residents, staff, and visitors in person, by phone, and in writing.
• Strong organizational skills with the ability to manage multiple tasks and appointments effectively.
• Comfortable working in a fast-paced environment while maintaining accuracy and attention to detail.
• Customer service experience with a detail-oriented and composed approach to problem solving.
• Ability to handle confidential information responsibly and follow established office procedures.
• Reliable time management skills and the ability to adapt quickly to shifting daily priorities.

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