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John M. Corcoran & Company

Resident Relations Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Administrative Clerk / Coordinator

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Based on Massachusetts data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$50,744 / year median in Massachusetts

+5% projected growth

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Job Description

Resident Relations Coordinator John M. Corcoran & Company - 4.1 Framingham, MA Job Details $23.25 - $34.00 an hour 3 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Full Job Description At JMC, you'll be part of a legacy of excellence that dates back to 1951—yet we still maintain the close-knit, collaborative atmosphere of a small company. We're proud to be one of New England's leading real estate firms, known for our integrity, innovation, and commitment to building vibrant communities. Our culture is built on respect, inclusion, and opportunity. Many of our team members have grown their careers with us over decades, and we're passionate about helping new talent thrive. Whether you're just starting out or looking to take the next step, JMC offers a supportive environment where your contributions truly matter. Join us in shaping the future of real estate—where your work builds more than properties; it builds community. We are seeking a Resident Relations Coordinator to support property operations, strengthen resident relationships, and help maintain a safe, well-managed community environment. What you'll do: Serve as a liaison between management, maintenance, local agencies, and law enforcement while supporting overall community operations Enforce lease compliance through inspections, police log reviews, and resident engagement; document and address violations as needed Coordinate maintenance scheduling, unit inspections, pest control services, and resident communications Provide front-line customer service by handling inquiries, directing residents and visitors, and supporting day-to-day office operations Maintain administrative functions, including recordkeeping, incident reporting, and processing accommodation requests, while collaborating with on-site staff to support resident programs and events What we're looking for: High school diploma or equivalent combination of education and experience Strong customer service and communication skills, with the ability to work effectively in a fast-paced environment Experience working with diverse populations and handling sensitive or complex situations Proficiency in Microsoft Office and general administrative systems What we offer: Competitive compensation and comprehensive benefits package
Health & Wellness:
Medical, Dental, Vision, and Life Insurance Paid time off, plus holidays 401(k) with company match A collaborative and supportive work environment where your contributions make a meaningful impact on the community
Work Schedule:
Monday through Friday, 8:30 am - 5:00 pm. Join us and take the next step in your career—apply today!