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Holyoke Medical Center

Office Assistant - HMC Specialties

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$46,758 / year median in Massachusetts

+7% projected growth

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Job Description

Office Assistant - HMC Specialties Valley Health Systems, Inc., the parent company of Holyoke Medical Center, provides a broad range of physician services in offices conveniently located throughout Western Massachusetts. Our Physician Practice is seeking an experienced Office Assistant to coordinate and carry out all administrative functions for the office, including but not limited to providing administrative support to physicians/providers, greeting patients, checking for updated demographic and insurance information, at check-out collecting encounter form, co-pays and any additional appropriate fees, scheduling follow-up appointments and accurately entering outpatient orders into the Medical Center's Order Entry System.
REQUIREMENTS
High School Graduate; experience working with third party payers and working knowledge of ICD-9 and HCPC coding preferred; two years of experience in a physician's office or similar environment preferred; bilingual in English/Spanish preferred