Administrative Assistant

KINISI is looking to add energetic, motivated individuals in the health and wellness field to our team!

About KINISI:

KINISI is a dynamic and patient-centered physical therapy and performance clinic dedicated to delivering high-quality care. We believe in movement as medicine and are committed to fostering an environment that supports both our clients' wellness journeys and our team's professional growth.

Position Overview:

KINISI is seeking a dependable and personable Administrative Assistant to join our front office team. This role serves as the first point of contact for patients and visitors, ensuring a warm and professional welcome. In addition to receptionist responsibilities, the position involves assisting with insurance verification and supporting the clinical and administrative teams to ensure smooth daily operations.

Key Responsibilities:

Receptionist Duties:

Greet patients and visitors with a friendly and professional demeanor Answer phones, route calls, and take messages as needed Schedule and confirm patient appointments accurately and efficiently Maintain a clean and organized front desk and waiting area Respond to inquiries via phone, email, or in person Collect and process patient intake forms and co-pays

Insurance & Administrative Support:

Verify insurance coverage and benefits prior to patient appointments Communicate with insurance companies to confirm patient eligibility Inform patients of their coverage and any potential out-of-pocket expenses Assist with pre-authorizations and referrals as required Maintain accurate and up-to-date patient records in the EMR system Support billing processes with necessary documentation and follow-ups

General Administrative Tasks:

Perform data entry, filing, and clerical duties as assigned Collaborate with clinical staff to coordinate patient flow Assist with inventory and ordering of office supplies Uphold confidentiality standards and adhere to HIPAA regulations

Qualifications:

High school diploma or equivalent; associate's degree preferred Previous experience in a healthcare or medical office setting a plus Familiarity with insurance verification processes strongly preferred Strong communication and interpersonal skills Excellent organizational and time-management abilities Proficient in Microsoft Office and comfortable learning EMR systems Ability to multitask and work independently in a fast-paced environment

Working Hours:

Monday-Friday, Full-Time (Exact schedule to be discussed during interview)

What We Offer:

Competitive hourly wage based on experience Health benefits and paid time off Supportive team environment Opportunities for professional development

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Flexible schedule Health savings account Paid time off

Work Location:

In person