Full Job Description Mayflower Municipal Health Group Benefits Assistant

JOB TITLE

Benefits Assistant

GENERAL STATEMENT OF DUTIES

Provide support to the Executive Director, Insurance Group Administrator and Insurance Group Coordinator in all aspects of administering health/dental/life/vision insurance.

SUPERVISION RECEIVED

Executive Director, Insurance Group Administrator, Insurance Group Coordinator, and Plymouth County Treasurer.

JOB GROUP

15 Subject to SEIU Local 888 Administrative Union contract

DUTIES AND RESPONSIBILITES

1) Primary person to process enrollment/change forms for 33 groups including analyzing and evaluating the eligibility of employees and dependents including ex-spouses, qualifying events, and out of the ordinary situations. 2) Work with member units to obtain the correct information, follow up on outstanding issues in a timely manner 3) Work with insurance companies regarding subscriber/member enrollment issues 4) Log all enrollment transactions 5) Responsible for supporting the team with wellness initiatives 6) Maintain employee acknowledgement form files 7) Calculate, balance, prepare and deliver payments received for deposit 8) Distribute rate information, comparison of benefits, and MMHG guidelines 9) Enforce the MMHG Employer/Employee Guidelines 10) Distribute supplies to municipal employer units 11) General office duties such as answering telephone, filing, postage, faxing, helping public etc. 12) Scan all previous year enrollment forms 13) Set up/break down of room for meetings. 14) Fiscal year file turnover 15) Notify Plymouth County to pick up deposits 1-2 times per week as needed 16) Pick up deliver interoffice mail as needed 17) Attend annual health fairs 18) Log and maintain all enrollment missing information - sending to towns for all missing information on a weekly basis 19) Attend offsite meetings as requested 20) Email monthly health/dental/vision invoices 21) Manage monthly invoices to make sure they are paid 22) Monthly log of subscribers by plan/member unit 23) Manage and coordinate all Medicare eligible subscribers 24) Special projects as assigned 25) Shop, distribute all Wellness prizes as needed 26) Audit of administration counts & monthly group numbers 27) Reconcile monthly treasurer reports to MMHG schedules 28) Manage and coordinate Cobra enrollments/cancellations from Flex 29) Manage and maintain members turning age 65/over age 65 30) Manage and maintain the dependent (s) report 31) Scan monthly MMHG invoices, email and file 32) Scan all old files and put in recycle bin

SKILLS/ABILITIES/KNOWLEDGE REQUIRED

• Ability to understand and follow complex oral and written instructions, laws
• Excellent written and verbal communications skills
• Excellent organizational and time management skills with the ability to prioritize and work together as a team and also independently with minimal supervision
• Computer skills required: Microsoft Office, Excel, Word, Internet, Access, PowerPoint, Outlook, Insurance company's online enrollment
• Must be able to perform confidential assignments and troubleshoot complex insurance problems
• Considerable knowledge of

HIPAA, COBRA, MMHG

rules and regulations and has the ability to keep up with new rules and regulations

• Knowledge of MGL32B Excellent/Accurate typing skills Interested candidates should email resume with cover letter to

John Lally:

[email protected] . Resumes will be accepted until 4pm on Wednesday, September 23rd, 2026.

Pay:

$22.74 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person