Medical Assistant / Front Office Coordinator

Medical Assistant / Front Office Coordinator BIGH Management LLC Shrewsbury, MA Job Details Full-time $21.50 - $23.50 an hour 1 day ago Benefits Health savings account Internal mobility program Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Employee assistance program Vision insurance Life insurance Qualifications Computer literacy BLS Certification Basic life support Full Job Description We are seeking a highly organized, versatile, and certified Hybrid Medical Assistant & Front Office Coordinator to join our fast-paced medical practice. This unique dual role splits time between back-office clinical patient care and front-office administrative operations. The ideal candidate smoothly transitions between clinical tasks and patient check-ins, ensuring excellent patient care and efficient clinic workflows.

Key responsibilities include:

Front Office Administration (Approx. 50%) Greet patients warmly, manage the check-in/check-out process, and verify patient demographics. Answer multi-line phones, schedule appointments, and manage the clinic calendar. Verify medical insurance eligibility, collect co-pays, and process patient payments. Manage Electronic Health Record (EHR) data entry, scanning medical records, and processing referrals. Clinical Medical Assisting (Approx. 50%) Room patients, obtain accurate vital signs, and document medical histories in the EHR. Assist healthcare providers with examinations, minor office procedures, and treatments. Perform clinical tasks including blood draws (phlebotomy), injections, EKG testing, and basic lab tests. Prepare, sanitize, and restock exam rooms and ensure medical equipment is sterilized. Ensure clinic compliance with OSHA, HIPAA, and HealthyU policies. Willingness to comply with HealthyU Clinics Value Base Care protocols and any other assigned duties Highschool Diploma or equivalent Medical Assistant certification or diploma is preferred Current BLS (Basic Life Support) certification required A minimum of 1 year experience as a medical receptionist or front desk Strong computer proficiency (Microsoft Office, EHR systems, scheduling systems) Athena Experience highly preferred Excellent communication and multitasking abilities Prolonged sitting, standing, bending, and occasional lifting (up to 25 lbs) Reliable transportation is required for all positions, as occasional travel to other clinic locations may be necessary HealthyU Clinics is a value-based healthcare organization committed to delivering high-quality, patient-centered care across multiple states and specialties. We prioritize primary care while offering a broad range of services designed to improve outcomes and reduce overall healthcare costs. Our culture is built on collaboration, compassion, and continuous growth—ensuring both our patients and employees are supported and set up for success. We offer a comprehensive and competitive benefits package designed to support your health, and work-life balance:

Medical Coverage :

Employer contributions toward medical insurance

Additional Employer-Paid Benefits:

GAP coverage, Employee Assistance Program (EAP), and life insurance

Voluntary Benefits:

Dental, vision, HSA, short-term and long-term disability, hospital indemnity, and more

Paid Time Off :

2 weeks of paid vacation / 10 paid holidays annually / Separate paid sick

Family Support:

Maternity leave benefits

Growth Opportunities :

As a rapidly expanding organization, we offer ongoing career advancement and internal mobility opportunities Join a team where your work makes a meaningful impact and your career can grow alongside the organization