About Us:

At Serenity Care, Inc., we are committed to providing exceptional patient care through compassion, professionalism, and excellence.

Responsibilities:

Schedule specialty appointments accurately. Answer phones in a professional and courteous manner. Responsible for organizing and maintaining medical records, ensuring the information is filed in a timely manner. Ensure the medical records are kept in a secure location and remain in alphabetical order. Respond to requests for medical records. Manage dental authorization requests. Determine effective dates of insurance eligibility. Respond to questions or tasks from doctors and nurses. Call patients regarding medical appointments. Distribute mail to the proper parties. Prepare charts for patient appointments. Make photocopies. Reschedule appointments when the Participant does not have a family member or worker who speaks English that can translate. Performs other duties as assigned. In person attendance in the office is an essential job function of this position. Attend and participate in staff meetings, in-services, projects, and committees as assigned. Maintain a neat, clean, and professional appearance.

Qualifications:

Strong communication and organizational skills. Ability to work both independently and as part of a care team. Compassionate, patient-focused approach. Medical Terminology a plus but not required. Computer skills. Bilingual (Spanish) required. What is Offered Sick pay Holiday pay Paid time off Health and Dental insurance Supportive and collaborative work culture

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Referral program

Experience:

Customer service: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person