Position Summary The Front Office Representative provides administrative and customer service support for a busy office environment. This individual serves as a primary point of contact for customers and helps ensure daily communication, paperwork, orders, and general office operations run smoothly. Key Responsibilities Answer incoming calls and assist customers with orders, deliveries, pricing, and general questions. Enter and process customer orders accurately in the company system. Assist with account questions, invoices, statements, and payment information. Maintain and update customer account information and records. Perform general administrative duties, including data entry, filing, scanning, and recordkeeping. Greet customers, vendors, and employees visiting the office. Address customer concerns professionally and escalate issues when appropriate. Maintain an organized front office and accurate documentation. Provide additional administrative and customer service support during high-volume periods. Assist with other general office duties as needed. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.