SUMMARY:

Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing, to ensure the operations of the unit. Actual interpretation of data collected may vary by type of unit.\nBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.

The core Success Factors include:

Instill Trust and Value Differences\nPatient and Community Focus and Collaborate

RESPONSIBILITIES

KEY

RESPONSIBILITIES

\nCoordinate unit activity, main point of contact between unit and transport, ancillaries, and physicians.\nAnswers all calls by identifying department and name.\nAware of new orders•transport and ancillary orders, if a test is added etc and communicates to the appropriate nurse.\nMaintains and updates physician pager numbers monthly for nurses, this will be essential during downtime.\nReport any telephone problems to communications and bump up the chain of command to Director/Supervisor.\nMaintain a list of phone numbers of physicians in the area.\nMonitors that all patients have proper arm bands on. Contact registrationdmissions for replacement.\nMaintain stock of lab/x-ray requisitions for downtime.\nReport printer and computer problems to help desk/ put a ticket in and inform Director/Supervisor.\nProvides and tracks data: i.e. page to MD and response, discharge information etc as requested for flow of the department.\nOrders and maintains accurate par levels for inventories.\nAssists in maintaining a safe environment and intervenes appropriately.\nUtilizes the proper procedures and addresses patients' concerns by notifying the charge nurse, Director/Supervisor.\nInitiates and tracks appropriate facilities, BioMed, housekeeping and IT related problems/replacements/request on work orders.\nNotifies BioMed department of malfunctioning equipment and arranges repair requests, and tracks equipment to ensure it is returned to the department.\nCopies charts and other materials as requested.\nMaintains and tracks compliance with BLS, TB, Fit testing and all minimal job requirements.\nParticipates on committees as requested.\nRelays accurate messages to appropriate personnel in a timely manner.\nParticipates in quality improvement projects as requested by Director.\nResponds to staffing needs of the healthcare team by cross-training and floating to other units.\nPerforms all other duties as required for improved function, and in meeting unit goals.\nMakes staffing calls to fill holes as directed.\n

Management of Time and Resources:

\nCompletes work assignments within an acceptable time frame.\nUses time and resources to the best possible advantage for successful completion of job responsibilities.\nDevelops and maintains efficient working relationships.\nIs reliable in respect to attendance and punctuality.\nRecognizes the importance of team efforts and partners with others to achieve positive outcomes.\nQuality\nIs part of a team effort to ensure quality services.\nOffers creative solutions or alternatives to issues or concerns.\nProduces quality results.\nContinually strives to improve the quality of work.\nAccepts responsibility for all work performed and takes appropriate corrective action as needed.\nMonitors paper documentation to ensure dates/time/signatures etc are documented.\nKeeps nursing desk clean and tidy. Ensures appropriate books and manuals, forms etc are in the appropriate place and current.\nWhere telemetry exists boxes are inventoried, checked on discharge that box is in slot.\nOrganizes work spaces as requested by Director of the department.

MINIMUM QUALIFICATIONS

Required Qualifications\nCertified Nursing Assistant Certification\nDemonstrates computer knowledge\nKnowledge of medical terminology\nCustomer service skills\nHigh School Education\nAbility to assist lifting and carrying up to 20lbs.\nAbility to sit for an extended period of time.\nBLS\nPreferred Qualifications\nCollege degree preferred\nPrevious experience in role preferred

Pay Range:

$20.01•29.21 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Morton Hospital•88 Washington Street Taunton, Massachusetts 02780

Work Type:

24hrs•Days (7a-3:30p) S2

Every Other Weekend/Holiday Work Shift:

Day Driving Required:

No Union:

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