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Community College of Baltimore County

Administrative Support Assistant II, Community Education

Career Insights for Office / Administrative Assistant (General)

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Based on Maryland data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$44,671 / year median in Maryland

-9% projected decline

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Job Description

The purpose of this class is to provide professional level administrative support services to assigned department or program. High school diploma/GED and five years related office experience or associate's degree, and three years related office experience; knowledge and experience using Microsoft Office applications; must complete and pass Microsoft testing modules which includes Word and Excel and demonstrate the ability to type 30 wpm. (Candidates with proof of current Microsoft Office Expert Specialist Certification do not need to test.). Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale. Assist and provide information to students, faculty, administrators and the college community. Assist in planning meetings, special events, and with special projects. Serve as liaison between department or program and other offices or organizations. Research, analyze and process data into college systems. Maintain records and files. Answer, screen and direct telephone calls. Compile reports, documents, forms and correspondence. Create and track check requests, requisitions, work orders and other request forms. Process and manage all relevant course, program and/or personnel paperwork. Class Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.