Part Time Office Assistant (Plumbing Company) Metcalf Plumbing Service, LLC Catonsville, MD Job Details Part-time $18 - $22 an hour 19 hours ago Qualifications Computer operation Microsoft Office Specialist Computer literacy Administrative experience Computer skills Time management Office experience Full Job Description Metcalf Plumbing Service is a local, family-owned and operated residential plumbing company serving Catonsville and the surrounding areas. We are looking for a reliable, organized, and self-motivated Part-Time Office Assistant to join our team. This position is ideal for someone who enjoys staying organized, communicating with customers, and keeping things running smoothly behind the scenes. You must be comfortable working independently, taking initiative, and managing multiple tasks throughout the day. Schedule Monday, Tuesday & Thursday 7:00 AM - 4:00 PM •Potential for full time employment in the future

Responsibilities:

Answer incoming phone calls Schedule service calls using Housecall Pro Communicate with customers regarding appointments, scheduling, and service updates Monitor and track jobs from scheduling through completion Assist with customer follow-up and communication Send customer thank-you cards and other correspondence Handle various day-to-day administrative and office tasks Maintain organized customer and job information Create simple social media graphics and posts using Canva Assist the office team with other tasks as needed

Qualifications:

2 years experience working in an office environment Excellent communication and customer service skills Strong organizational and time-management skills Reliable and dependable Comfortable using computers and learning new software (we use iMacs/Apple) Ability to multitask and prioritize responsibilities Basic knowledge of Canva is preferred Experience with Housecall Pro is a plus Previous experience in the plumbing or home-service industry is a plus

Pay:

$18.00 - $22.00 per hour Expected hours: 24.0 - 27.0 per week

Work Location:

In person