Job Summary We are seeking an organized Administrative Assistant to join our service department team. This vital role involves providing administrative support to ensure smooth daily operations, efficient communication, and assisting with daily workflow process. The ideal candidate will be proactive, detail-oriented, and possess strong computer skills to help maintain an organized and professional environment. This position offers an opportunity to contribute to a thriving organization while developing into a supportive role for field technicians. Responsibilities Serve as a hub for communication and assistance with managing field technician work flow and billing Handle incoming inquiries, and provide field technician support through effective phone communication and etiquette Manage calendar appointments, schedule meetings, and assist with coordinating service department technicians Perform data entry tasks accurately, maintain filing systems, and handle confidential information with discretion Assist with invoicing, billing, and financial record keeping Support office management tasks such as ordering supplies, organizing documents, and maintaining a clean, efficient workspace Provide clerical assistance including proofreading documents, preparing reports, and managing client communication Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy in general Experience with data management Excellent phone etiquette and communication skills Strong data entry skills with accuracy and speed in typing and proofreading Ability to handle information responsibly while demonstrating professionalism Prior clerical or administrative experience in a customer service environment is preferred Exceptional time management skills with the ability to prioritize tasks effectively Join our team as an Administrative Assistant in the service department where your organizational talents will shine! We value energetic individuals who thrive in fast-paced environments and are eager to deliver top-tier support. This role offers a chance to develop your career in office administration while making a meaningful impact on our organization's success.