Find & Apply For Office / Administrative Assistant Jobs in Lothian, Maryland

Job Overview:

We are seeking an experienced and organized Coordinator to join our team. As a main hub within the service department, you will be responsible for providing exceptional field service technician support and ensuring the smooth operation of our office. The ideal candidate will have a background in customer service, with a strong focus on scheduling and field technician management. If you are a detail-oriented and highly organized individual who excels in a fast-paced environment, we encourage you to apply.

Responsibilities:

• Assist management and field technicians in a professional and friendly manner.
• Assist with Managing Field work flow, including generating and reviewing daily schedules, answering phone calls, responding to emails, reviewing job tickets and handling correspondence.
• Experience with Microsoft Excel is required. Systems are based around excel.
• Utilize computer systems to maintain accurate and up-to-date records, including appointments, database updating and billing information.
• Coordinate and schedule appointments, verify technicians have arrived at the sites.
• Perform various administrative tasks, such as filing, photocopying, and data entry.
• Maintain a clean and organized office environment, including restocking supplies and assist with other functions and roles within the organization maintain an organized office environment, including restocking supplies.
• Develop and implement efficient office procedures and systems to improve productivity and efficiency.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist with office management duties, including ordering office supplies and managing inventory.
• Provide exceptional customer service by addressing concerns and resolving issues promptly and professionally.

Requirements:

• High school diploma or equivalent required; administrative experience or a related field is highly preferred.
• Strong knowledge of customer service principles and practices.
• Experience in a receptionist role, with proficiency in front desk operations.
• Ability to learn and use computer systems, including Microsoft Office and scheduling software.
• Excellent time management skills and the ability to prioritize tasks.
• Organizational skills with the ability to multitask and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
• Physical ability to sit for extended periods and lift or move moderate weights.

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour

Work Location:

In person