Front Office Internship—Business & Game Day Operations The Maryland Black Bears hockey team, defending 2026 Robertson Cup Champions of the NAHL, seek energetic, hardworking, and motivated individuals responsible for aspects of day-to-day business and game day operations that incorporate all marketing assets controlled by the team. These assets include, but are not limited to, traditional signage, hospitality, social media, promotional giveaways, experiential opportunities, community platforms and special events. On Game Days, this person will ensure smooth execution of operation plan, coordinating volunteers and predetermined paid contractors to ensure games run smoothly for players, coaches and staff. Create new ideas to increase attendance and fan interaction, involvement and participation during the game. Ensure all partnership/sponsor elements are fulfilled. This position reports directly to the President.

Duties and Responsibilities:

Plan and execute the 'big picture' promotional calendar events while simultaneously addressing game-to-game details Help staff games for Maryland Black Bears (MBB) Serves as liaison between MBB and arena management and personnel (GM, rink personnel, volunteers, concession operator, etc.) Manage set up and tear down of all game day elements pertaining to guest experience and partnership fulfillment Help implement and execute all game day operations including intermission contests, permanent and temporary signage installation and removal, concourse activities, pre-game ceremonies, and post-game activities Help edit & finalize PA announcer script for MBB game days, incorporating sponsors and partner messaging Help prepare & distribute hotel/restaurant info packets to visiting teams (NAHL) Supervise local school visits involving players, coaches, staff, etc Main contact for some outside performance or activities taking place on game days Help maintain social media channels Other Duties as Assigned Intern(s) hired for this position will be an integral part of creating a positive fan experience, completing day-to-day operations, and helping the team, coaches, and staff in numerous ways. MBB home schedule runs for 28 games September through April, with the potential for additional playoff games April-May Applicants for this position can ONLY be compensated through school credits at an accredited institute of higher learning. Staff are available to complete necessary paperwork, conduct evaluations, etc. as required by the school and/or advisor. This likely necessitates applicants enrolled currently or in the near future with few exceptions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.